Terms of Service

Last updated: June 13, 2026

These Terms of Service ("Terms") constitute a binding legal agreement between you ("you," "User") and oooi (the Company)("oooi," "we," "us") governing access to and use of the oooi website, applications, APIs, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy and Payment Policy. Capitalized terms not defined here have the meanings given in those policies or in context.

1. Eligibility and account registration

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction (typically 18), you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. You may not use the Service if you are barred under applicable law or have been previously suspended or removed.

You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. Notify us immediately at support@oooi.ai if you suspect unauthorized access.

2. Description of the Service

oooi is an AI model aggregation platform that lets you search, compare, debate, orchestrate, and interact with multiple third-party large language models through a unified interface. Features include, without limitation:

• Search — query one or more models (free within rolling limits; see Section 4);
• Optimize — prompt optimization (free within rolling limits);
• Compare, Decide, Debate, Conductor — advanced analysis and orchestration features that consume Ostra credits;
• Omega — managed routing that blends free-tier models when manual routing is unavailable or limits are exhausted;
• Projects — optional workspace for saved items you choose to persist;
• Ostra (O) credits — platform currency for paid features and billing;
• Wallet transfers — peer-to-peer transfer of O credits between accounts using wallet codes in the format OSTRA-XXXX-XXXX.

We may add, modify, or discontinue features at any time. We do not guarantee uninterrupted availability of any specific model, provider, or feature.

3. Free tier and Omega routing

Certain features (including Search and Optimize) are available free of charge subject to a rolling time window (default: 5 hours) and per-window request limits (defaults: 80 search requests and 40 optimize requests per window). Limits are configurable and may change; current defaults are described on the Pricing page and in product configuration.

When your free quota is exhausted, or when a global daily spend cap is reached, requests may be routed to Omega — our managed blend of free-tier models — without additional credit charges for those free features. Omega responses may differ in quality, latency, and model identity from paid manual routing. We do not disclose the specific Omega model(s) used for a given request.

Guest access (where offered) may be limited to Omega routing and additional restrictions. We reserve the right to modify free-tier generosity, limits, and Omega behavior to protect platform stability and economics.

4. Ostra credits and paid features

Ostra credits ("O credits" or "Ostra") are a limited, revocable license to access metered features on the Service. O credits are not legal tender, not cash, not a stored-value instrument, and not redeemable for fiat currency. They have no monetary value outside the Service except as described in our Payment Policy.

Paid features consume O credits according to the feature cost schedule (see Pricing). Illustrative defaults include:

• Compare — 3 O per call;
• Decide — 3 O per call;
• Debate — 10 O per round per debater (e.g., 20 O for one round between two models);
• Conductor — 5 O base plus 1 O per 1k-token unit;
• Intelligence Profile — 2 O per call.

Costs are subject to change. The authoritative schedule is the in-product pricing table and database configuration at the time of use. Credits are debited when a feature executes successfully or as otherwise disclosed at point of use.

Your account may include a postpaid limit (default: 200 O), allowing your balance to go negative up to that limit before paid features are blocked. Postpaid billing terms are detailed in the Payment Policy.

5. Billing, invoices, and account status

Credit packages may be purchased on a postpaid (pay-later) basis: credits are granted immediately and an invoice becomes due (default: within 7 days). Payment may be completed via Polar (card and supported payment methods), as offered in the product.

If you have an outstanding invoice past its due date, we may block new paid feature usage, new credit top-ups, and wallet transfers until the invoice is settled. Continued non-payment may result in account suspension. While suspended, paid features are paused; free Search and Optimize (subject to limits, typically via Omega) may remain available as described in-product.

Full payment terms, the postpaid service fee, refund policy, and chargeback rules are in the Payment Policy.

6. Wallet transfers

Each account receives a unique wallet code (OSTRA-XXXX-XXXX). You may transfer O credits to another user by entering their wallet code, subject to sufficient balance, account status, and absence of overdue invoices. Transfers are final and non-reversible except where required by law or at our sole discretion in cases of demonstrable error or fraud.

Wallet transfers are a platform convenience only. They do not create any right to redeem O credits for cash, goods, or services outside oooi.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful, harmful, fraudulent, or abusive purpose;
• Violate the terms, policies, or acceptable-use rules of underlying AI model providers;
• Generate or distribute content that exploits minors, promotes violence, or violates intellectual property or privacy rights;
• Attempt to bypass credit metering, rate limits, authentication, or security controls;
• Scrape, crawl, or reverse engineer the Service except as permitted by law;
• Resell or sublicense access to the Service or O credits without our written consent;
• Use the Service to develop competing models through systematic extraction of provider outputs in violation of provider terms;
• Impersonate others or misrepresent your affiliation;
• Interfere with or disrupt the Service or its infrastructure.

We may investigate violations and cooperate with law enforcement. Violations may result in content removal, credit forfeiture, suspension, or termination without refund.

8. User content and projects

You retain ownership of content you submit to the Service ("User Content"), subject to rights you grant us to operate the Service. By submitting User Content, you grant oooi a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display User Content solely to provide and improve the Service — including transmitting prompts to AI providers.

If you save items to Projects or export documents, you instruct us to store that content. You represent that you have all rights necessary for your User Content and that it does not violate these Terms or third-party rights.

We do not claim ownership of AI-generated outputs. Subject to provider terms and applicable law, you may use outputs for lawful purposes at your own risk (see Section 10).

9. Intellectual property

The Service, including its design, software, logos, trademarks, and documentation (excluding User Content and third-party materials), is owned by oooi and its licensors. No rights are granted except as expressly stated. You may not copy, modify, distribute, or create derivative works of the Service without written permission.

"oooi," "Ostra," "Omega," and related marks are our trademarks. Third-party model names and logos belong to their respective owners.

10. AI outputs — no warranty; your responsibility

AI-generated outputs may be incorrect, incomplete, biased, outdated, or inappropriate. Models may hallucinate facts, misinterpret instructions, or produce harmful content despite safeguards. oooi does not verify outputs for accuracy, legality, or fitness for any purpose.

THE SERVICE AND ALL AI OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

You are solely responsible for evaluating outputs and for any decisions or actions you take based on them. Do not rely on the Service for medical, legal, financial, safety-critical, or other professional advice without consulting a qualified human professional. You assume all risk for your use of outputs.

11. Third-party services and providers

The Service integrates third-party AI providers, payment processors, and infrastructure. Your use may be subject to additional third-party terms. We are not responsible for third-party acts, omissions, outages, or policy changes. Model availability, pricing to us, and capabilities may change without notice.

12. Privacy

Our collection and use of personal data is described in the Privacy Policy. By using the Service, you consent to those practices.

13. Suspension and termination

You may stop using the Service at any time and may delete your account via account settings. Cancellation of future use does not entitle you to refunds for amounts already paid, credits already granted, or services already consumed, except as stated in the Payment Policy or required by law.

We may suspend or terminate your access immediately if you breach these Terms, if required by law, if your account poses a security or fraud risk, or if you fail to pay outstanding invoices. Upon termination, your right to use the Service ceases. Sections that by nature should survive (including disclaimers, limitations of liability, indemnity, and governing law) survive termination.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless oooi, the Company, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your violation of third-party rights, including intellectual property or privacy rights.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OOOI AND THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, arising from or related to the Service or these Terms, whether based on warranty, contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO OOOI IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Dispute resolution and governing law

Governing law. These Terms are governed by the laws of the jurisdiction in which the Company is incorporated or established, excluding conflict-of-law principles — specific jurisdiction to be published when the Company's legal entity is finalized.

Informal resolution. Before filing a claim, you agree to contact us at legal@oooi.ai and attempt to resolve the dispute informally for at least 30 days.

Arbitration (where permitted).Except for disputes qualifying for small-claims court or injunctive relief for intellectual property or unauthorized access, any dispute arising from these Terms or the Service shall be resolved by binding arbitration on an individual basis, not as a class action. You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@oooi.ai with subject "Arbitration Opt-Out" and your account email. If arbitration is unenforceable in your jurisdiction, disputes shall be brought in the courts of competent jurisdiction where the Company is established.

Class action waiver. To the extent permitted by law, you waive any right to participate in a class, collective, or representative action against oooi.

17. Export compliance

You may not use the Service in violation of export control or sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any embargoed country or prohibited party list.

18. Changes to these Terms

We may modify these Terms at any time. Material changes will be posted with an updated date. Continued use after the effective date constitutes acceptance where permitted. If you do not agree, you must stop using the Service and may delete your account.

19. General provisions

• Entire agreement: These Terms, the Privacy Policy, and Payment Policy are the entire agreement regarding the Service;
• Severability: if any provision is unenforceable, the remainder remains in effect;
• No waiver: failure to enforce a provision is not a waiver;
• Assignment: you may not assign these Terms without consent; we may assign in connection with a merger, acquisition, or sale of assets;
• Force majeure: we are not liable for delays or failures due to events beyond reasonable control.

20. Contact

Legal: legal@oooi.ai
Support: support@oooi.ai
General: hello@oooi.ai
oooi.ai/contact